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4.0 | 37 Reviews

23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Beverage Center and Dual Ice Maker in Stainless Steel

Samsung RF23A9671SR

Available in 2 Color(s)

Features

  • Smart Counter Depth 4-Door Flex™ refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with nugget-style Ice Bites.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Energy Star Rated: No
  • Counter Depth: Yes

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Advantage Appliance for more details.

 
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Press or pour - water two ways

Beverage Center provides quick access to refreshingly cool, filtered water two ways. Choose from an internal dispenser or a built-in pitcher that automatically refills, with the option to infuse with a flavor.

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Ice your way

Enjoy your favorite beverage with your choice of ice. Select from cubed ice or new nugget-style Ice Bites that chill your drink faster.

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Convert from fridge to freezer

Customize your lower-right storage space to be a refrigerator or freezer. With five adjustable settings, you choose what foods to store from fruits and vegetables to your favorite ice cream.

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Superior organizational storage

With 23 cu. ft. of capacity, this spacious refrigerator is designed for convenience, offering unmatched flexibility and organization to store and access all your favorite foods with ease.

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Seamlessly designed for a modern look

A modern, built-in look featuring a minimalist exterior with a signature flat door design and recessed handles that blend seamlessly into your kitchen.

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Flexible freshness

A flexible storage drawer that is perfect for storing meats, veggies, or cheeses at their optimal temperature with two customizable temperature settings.

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Fresh air, day after day

Keep the air in your fridge fresh day after day with a built-in deodorizing filter. The filter reduces odor from the air in your fridge, while UV technology continuously cleans the filter itself.

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Powerful cooling performance

A premium cooling system featuring three evaporators for ultimate freshness and providing precise temperature and humidity controls in all three zones to help your food stay fresher longer.

Press or pour - water two ways Beverage Center provides quick access to refreshingly cool, filtered water two ways. Choose from an internal dispenser or a built-in pitcher that automatically refills, with the option to infuse with a flavor.

Ice your way Enjoy your favorite beverage with your choice of ice. Select from cubed ice or new nugget-style Ice Bites that chill your drink faster.

Convert from fridge to freezer Customize your lower-right storage space to be a refrigerator or freezer. With five adjustable settings, you choose what foods to store from fruits and vegetables to your favorite ice cream.

Superior organizational storage With 23 cu. ft. of capacity, this spacious refrigerator is designed for convenience, offering unmatched flexibility and organization to store and access all your favorite foods with ease.

Seamlessly designed for a modern look A modern, built-in look featuring a minimalist exterior with a signature flat door design and recessed handles that blend seamlessly into your kitchen.

Flexible freshness A flexible storage drawer that is perfect for storing meats, veggies, or cheeses at their optimal temperature with two customizable temperature settings.

Fresh air, day after day Keep the air in your fridge fresh day after day with a built-in deodorizing filter. The filter reduces odor from the air in your fridge, while UV technology continuously cleans the filter itself.

Powerful cooling performance A premium cooling system featuring three evaporators for ultimate freshness and providing precise temperature and humidity controls in all three zones to help your food stay fresher longer.

Features

  • Smart Counter Depth 4-Door Flex™ refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with nugget-style Ice Bites.
Key Features
Metal Cooling Yes
Ice Maker Yes
Dual Ice Maker Yes
Beverage Center Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
ADA Compliant Yes
Standard Features
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins Yes
2-Minute Door Alarm Yes
CoolTight Door Yes
Filter Indicator Yes
Water Filter HAF-QIN/EXP
Refrigerant R600a
Slide-n-Go Shelves Yes
Modern Look Design Yes
Built in Look w/Counter Depth Yes
Modern Design Non-Dispense Yes
Refrigerator Design
Type Counter Depth
Color Stainless Steel
Number of Doors 4
Depth 28 1/2"
Refrigerator Features
AutoFill Water Pitcher Yes
Humidity Control Crispers Yes
Gallon Bins Yes
Gallon Door Bins Yes
Total Bins 6
Drawers 2
Foldable Slide-in Shelf Yes
Interior Light LED Lighting
Internal Digital Display Yes
Shelves 4
Slide-In Shelf Yes
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Showcase Door Yes
FlexZone Drawer
Temperature Zones -8 ~5 /-15~-23 (Freeze) 23 / -5 (Soft Freeze) 30 / -1 (Meat Fish) 35 / 2 (Fruits Veggies) 39 / 4 (Chill)
FlexZone™
Temperature Zones 5
Freezer Features
Built-In Automatic Icemaker Yes
Cubed and Crushed Ice Cubed Ice and Ice Bites
Icemaker Yes
Interior Light LED Lighting
Shelves 4
Power
ENERGY STAR® Certified Yes
Energy Consumption 634 kWh/yr
Capacity
Total Capacity 22.8 cu. ft.
Refrigerator Capacity 14 cu. ft.
Freezer Capacity 8.8 cu.ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 7/8" (L) x 71 7/8" (H) x 28 1/2" (D)
Product Dimensions without Hinges and Door 35 7/8" (L) x 70 3/4" (H) x 24" (D)
Product Dimensions with Door without Handles 35 7/8" (W) x 71 7/8" (H) x 28 1/2" (D)
Shipping Dimensions 38 1/4" (L) x 77 5/8" (H) x 36 1/4" (D)
Net Depth with Door Handle 28 1/2"
Net Height with Hinge 71 7/8"
Net Height without Hinge 70 3/4"
Net Depth w/o Door Handle 28 1/2"
Width 35 7/8"
Weight
Product Weight 313.1 lbs
Shipping Weight 335.1 lbs
Warranty
1 Year One (1) Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Features

  • Energy Star Rated: No
  • Counter Depth: Yes

Samsung 3-Piece Appliance Promotion

Offer Expires: 8/26/2021 to 10/20/2021 Must be postmarked by: 4/18/2022

Receive 10% back with purchase of 3 or more qualifying Samsung home appliances. Rebate form must be postmarked by 4/18/2022.

Samsung Buy More Save More Delivery and Installation Allowance

Offer Expires: 9/30/2021 to 10/20/2021 Must be postmarked by: 10/20/2022

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 10/20/2022.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

72% of reviewers recommend this product.

5 Stars

The Family Friendly Fridge

FL Dad 9/29/2021

The family loves their new fridge. Four separate doors helps keep it cool. And the wife and kids love the Beverage Center where the water pitcher is always full and drinks & coffee creamer are quickly accessible.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love It

KeepCool 9/29/2021

It just arrived and it's great. Clean look with no handles. Plenty of shelves. Love the beverage center and 2 different kinds of ice.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

The Family Friendly Fridge

FL Dad 9/29/2021

The family loves their new fridge. Four separate doors helps keep it cool. And the wife and kids love the Beverage Center where the water pitcher is always full and drinks & coffee creamer are quickly accessible.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love It

KeepCool 9/29/2021

It just arrived and it's great. Clean look with no handles. Plenty of shelves. Love the beverage center and 2 different kinds of ice.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

So far, very good...

Tre L 9/27/2021

We purchased this a month ago... we wanted a refrigerator with hidden water dispenser and 4-door system, and this for the bill. We also like the flex system. It has been flawless over this relatively short period. Biggest issue? It does smudge easily... but is easily cleaned. I would recommend.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Spacious and Organized!

abp1 9/27/2021

Loving the fridge so far, streets ahead of my last fridge. Only compliant is that water dispenser isn't working, but Samsung Support has been very helpful and is sending someone to help solve my problem.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Spacious and Organized!

abp1 9/27/2021

Loving the fridge so far, streets ahead of my last fridge. Only compliant is that water dispenser isn't working, but Samsung Support has been very helpful and is sending someone to help solve my problem.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

A decent starter fridge

JanK 9/26/2021

we were really excited by the nice modern design, great flexibility of cooling areas and a lot of other features this fridge offers. the fridge is quieter than expected, looks very pleasing. on closer inspection it's a combination of materials of different qualities. smartthings connection worked like a charm. expected to be able to control more - e.g. notify me when the door is open longer or if the desired temperature can't be kept... the scheduling of delivery experience was not great, i would not consider ordering directly from samsung again. sadly many of the door shelves just don't fit properly, not sure why. the door swing can't be adjusted and requires a large clearance on each side, more than esthetically pleasing. so all and all - mixed bag.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

A decent starter fridge

JanK 9/26/2021

we were really excited by the nice modern design, great flexibility of cooling areas and a lot of other features this fridge offers. the fridge is quieter than expected, looks very pleasing. on closer inspection it's a combination of materials of different qualities. smartthings connection worked like a charm. expected to be able to control more - e.g. notify me when the door is open longer or if the desired temperature can't be kept... the scheduling of delivery experience was not great, i would not consider ordering directly from samsung again. sadly many of the door shelves just don't fit properly, not sure why. the door swing can't be adjusted and requires a large clearance on each side, more than esthetically pleasing. so all and all - mixed bag.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best Refrigerator I've Ever Owned!

Jake2568 9/24/2021

So it's been about a week with the new fridge and I have to say I'm impressed. The beverage center is awesome and the infused water is something I've grown to love. The interior is very bright and inviting and there is lots of room. The crisper could be a bit bigger but overall great use of the space. We have the 23 cubic ft fridge but it seems much bigger in terms of the inside roominess. I add the fridge to my smart home app from Samsung which is another cool feature. You can adjust the temperature or turn on the ice machine. The outside is supposed to be fingerprint resistant but it does show fingerprints. Overall we love it!! Update, I have been using the refrigerator for a month now and it I am still amazed at how well this is made. The LED lighting is awesome, it makes looking for items easier. Another feature I'm really enjoying is the ability to use Samsung's Smart Things app through my phone to adjust the temperature, monitor if any of the doors have been left open, or turn the ice maker on and off. I also like the infused water pitcher, I slice a few lemons, drop them in and I have lemon water whenever I want. I can honestly say I have never had a refrigerator that has Leroy my food fresher longer y than the samsung flex!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Best Refrigerator I've Ever Owned!

Jake2568 9/24/2021

So it's been about a week with the new fridge and I have to say I'm impressed. The beverage center is awesome and the infused water is something I've grown to love. The interior is very bright and inviting and there is lots of room. The crisper could be a bit bigger but overall great use of the space. We have the 23 cubic ft fridge but it seems much bigger in terms of the inside roominess. I add the fridge to my smart home app from Samsung which is another cool feature. You can adjust the temperature or turn on the ice machine. The outside is supposed to be fingerprint resistant but it does show fingerprints. Overall we love it!! Update, I have been using the refrigerator for a month now and it I am still amazed at how well this is made. The LED lighting is awesome, it makes looking for items easier. Another feature I'm really enjoying is the ability to use Samsung's Smart Things app through my phone to adjust the temperature, monitor if any of the doors have been left open, or turn the ice maker on and off. I also like the infused water pitcher, I slice a few lemons, drop them in and I have lemon water whenever I want. I can honestly say I have never had a refrigerator that has Leroy my food fresher longer y than the samsung flex!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Refrigerator!!

Jake 9/23/2021

i have had this refrigerator about a month now. as part of the #samsungrefinsiders iwas given the opportunity to test this refrigerator out and i am amazed at how attractive it looks and how it performs. the inside is very well lit with strategically placed led lights so you will never have a problem finding something. i love the four door setup with one section flexible so you can use it as a fridge or a freezer your choice! the beverage center is another amazing feature with your regular water dispenser as well as a pitcher. i also have to mention the option of using your smart phone to control the temperature, turn on and off the ice machine or have it let you know when someone has inadvertently left a door open.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love the Ice! Love the Freezer/Frig option

Erin 9/17/2021

Love My Refrigerator! Things are staying fresh for so long. Not Happy that it took five different times to delivery. Delivery kept being promised and saying in route but never came. Customer Service only gave me a $70 refund for my troubles, what an insult. But Love the Refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Flexible Refrigeration

Jumper3765 9/17/2021

We purchased this fridge a few months ago. We purchased the counter depth, had more room than I expected. Having one lower compartment capable of fridge or freezer is an excellent feature to give flexibility for use, especially if you buy bulk and own a separate freezer. The beverage center and ice dispenser work flawlessly. Extremely happy with this refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Useful features we never knew we needed

GeeGee 9/17/2021

Many great features to this fridge - but most notably the beverage center is incredibly useful. The self-refilling pitcher means our active child always has cold water at the ready for sports, with two large buckets of different sized ice to accommodate many different sports bottles. And the counter-depth means the entire fridge is accessible, even things way back of top shelf can be obtained with ease.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Beauty AND Brains

hollywoodfrodo72 9/17/2021

This 4-Door Flex Refrigerator with Beverage Center and Dual Ice Maker really has it all. Having four smooth stainless steel doors with no handles or anything breaking the surface immediately takes the look of the kitchen up a notch. But of course, the look alone would be worthless without the right functionality which is where this thing really shines. The Beverage Center - this is really a game changer. Having a water dispenser that doesn't drip at all so far but even if it did wouldn't result in ugly visible water stains because it's hidden behind a secret door is brilliant. Plus a water pitcher that is always full of cold filtered water is next level. For large pours, you just use the pitcher. And the pitcher has the flavor basket if you want to make it into tea or flavored water. It's awesome! The Dual Ice Maker - this really was a huge selling point for us. We've all had the experience of putting your glass against the ice dispenser and waiting as the ice slowly fell out into your glass. Not with this set up. Your ice box is always full and you just scoop and go. And you get two sizes of ice - regular and nugget size - and both are much better shaped for drinking than traditional ice dispenser ice. The Flex Zone - For those who don't need a lot of freezer space, like us, this is a game changer. Now we can use that bottom right section as our permanent beverage center instead of a freezer. But what's great is if later we need the freezer space, we can just make it a freezer. I love this concept - having the ability to customize your refrigerator to meet your needs is great! After connecting the fridge to our wife and the Smart Things app, I can fully control the fridge from my phone. But the best part is if someone accidentally leaves the door open, I get a notification on my phone right awayl! I also like that it comes equipped with a UV Deodorizer and the lighting in all compartments is excellent. The shelves on the bottom two sections all pull out so you don't have to get down on your hands and knees and try to reach something in the back. We've been very pleased with this refrigerator from Samsung. Even with the counter-depth size, we have plenty of room for us with the 23 Cubit Feet of space. The design is awesome. They really put a lot of thought into every aspect of this to make it one of the most beautiful and practical refrigerators out there.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

A great addition to my new kitchen

kristal3906 9/17/2021

When I started renovating my house I needed to start picking out appliances for my kitchen. I decided to go with the 23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Beverage Center & Dual Ice Maker in Stainless steel and I am so happy I did. I love that this refrigerator has so much room for all of our items. I also love that Beverage Center provides quick access to refreshingly cool, filtered water two ways. You can either choose from an internal dispenser or a built-in pitcher that automatically refills, with the option to infuse with a flavor. I also love that there are five adjustable settings. That means I can store things at separate temperatures to optimize their shelf life. I also love the modern look of the refrigerator as well. Another great feature is that if I ever accidently leave the refrigerator door open the 2 minute door alarm goes off and I can close my door right away. I also love t he LED lighting in the refrigerator and the foldable slide in shelf because it allows me to change the shelves to fit my needs. I also love the convenience of being able to control the temperature of my refrigerator from my smartphone. How convenient!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

4 Stars

The sleek look

Jett 8/15/2021

i have counter depth refrigerator and there is only 1 small crisper drawer. the other drawer is used for deli meats and cheeses. dont think there is any need for 2 kinds of ice. the rest of it is great!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

The sleek look

Jett 8/15/2021

i have counter depth refrigerator and there is only 1 small crisper drawer. the other drawer is used for deli meats and cheeses. dont think there is any need for 2 kinds of ice. the rest of it is great!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful Refrigerator

4LRD 7/13/2021

We are satisfied with our purchase. This refrigerator has many nice features. Our family is especially enjoying the beverage center. The lower two door freezer is much more practical and efficient than our previous model with one large bottom drawer.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Loving all the details!

TBur 7/13/2021

We've been using this fridge for a couple of weeks now. We love all the bells and whistles! Great organization, and a great look. Everything is working great so far!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice is not "nugget"

Chris 7/10/2021

makes smaller cubes, its not anything special with the ice. fingerprints super easy. makes an odd ticking noise, not great for open concept. doors require about 4 inches of clearance to open, don't try to install near a wall or cabinetry that will get in the way.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice is not "nugget"

Chris 7/10/2021

makes smaller cubes, its not anything special with the ice. fingerprints super easy. makes an odd ticking noise, not great for open concept. doors require about 4 inches of clearance to open, don't try to install near a wall or cabinetry that will get in the way.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice is not "nugget"

Chris 7/10/2021

makes smaller cubes, its not anything special with the ice. fingerprints super easy. makes an odd ticking noise, not great for open concept. doors require about 4 inches of clearance to open, don't try to install near a wall or cabinetry that will get in the way.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

disappointing buy

KELLER TXN 6/29/2021

We were excited to make this purchase coming from an early 2000 Whirlpool Gold unit. Suffice to say we wish we'd never upgraded. We were excited to minimize the freezer to just 1/4 fo the unit. However, the rest of the unit has been disappointing. Biggest complaint is ice production - bottom line it cannot keep up with a busy house of six people. We resort to keeping 20# bags of ice in the freezer from Sam's since the Samsung production is minimal. While 23 cubic feet of space it just doesn't do a good job of handling larger containers Reach in door for frequent beverages works well. Going on three months, we still can't get the water from the dispensor since it has a bad aftertaste. Frustrating buy. LIkley won't buy Samsung again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

disappointing buy

KELLER TXN 6/29/2021

We were excited to make this purchase coming from an early 2000 Whirlpool Gold unit. Suffice to say we wish we'd never upgraded. We were excited to minimize the freezer to just 1/4 fo the unit. However, the rest of the unit has been disappointing. Biggest complaint is ice production - bottom line it cannot keep up with a busy house of six people. We resort to keeping 20# bags of ice in the freezer from Sam's since the Samsung production is minimal. While 23 cubic feet of space it just doesn't do a good job of handling larger containers Reach in door for frequent beverages works well. Going on three months, we still can't get the water from the dispensor since it has a bad aftertaste. Frustrating buy. LIkley won't buy Samsung again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

disappointing buy

KELLER TXN 6/29/2021

We were excited to make this purchase coming from an early 2000 Whirlpool Gold unit. Suffice to say we wish we'd never upgraded. We were excited to minimize the freezer to just 1/4 fo the unit. However, the rest of the unit has been disappointing. Biggest complaint is ice production - bottom line it cannot keep up with a busy house of six people. We resort to keeping 20# bags of ice in the freezer from Sam's since the Samsung production is minimal. While 23 cubic feet of space it just doesn't do a good job of handling larger containers Reach in door for frequent beverages works well. Going on three months, we still can't get the water from the dispensor since it has a bad aftertaste. Frustrating buy. LIkley won't buy Samsung again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

disappointing buy

KELLER TXN 6/29/2021

We were excited to make this purchase coming from an early 2000 Whirlpool Gold unit. Suffice to say we wish we'd never upgraded. We were excited to minimize the freezer to just 1/4 fo the unit. However, the rest of the unit has been disappointing. Biggest complaint is ice production - bottom line it cannot keep up with a busy house of six people. We resort to keeping 20# bags of ice in the freezer from Sam's since the Samsung production is minimal. While 23 cubic feet of space it just doesn't do a good job of handling larger containers Reach in door for frequent beverages works well. Going on three months, we still can't get the water from the dispensor since it has a bad aftertaste. Frustrating buy. LIkley won't buy Samsung again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

disappointing buy

KELLER TXN 6/29/2021

We were excited to make this purchase coming from an early 2000 Whirlpool Gold unit. Suffice to say we wish we'd never upgraded. We were excited to minimize the freezer to just 1/4 fo the unit. However, the rest of the unit has been disappointing. Biggest complaint is ice production - bottom line it cannot keep up with a busy house of six people. We resort to keeping 20# bags of ice in the freezer from Sam's since the Samsung production is minimal. While 23 cubic feet of space it just doesn't do a good job of handling larger containers Reach in door for frequent beverages works well. Going on three months, we still can't get the water from the dispensor since it has a bad aftertaste. Frustrating buy. LIkley won't buy Samsung again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful refrigerator

Tasha L 6/28/2021

I bought this refrigerator almost 2 months ago and I absolutely love it. The only 2 complaints I have is that it doesn't ship with the water line needed and when spending 3k I expect that the checkout process includes / prompts you to buy everything needed to install the refrigerator. ESPECIALLY if I'm choosing to pay for Samsung's installation fee. (Their installation fee doesn't cover a water line and doesn't prompt you to buy one) The other complaint is their customer service… the rep literally laughed on the phone when I called to resolve paying for the installation charge and not having a water line.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value