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3.3 | 214 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020S

Available in 2 Color(s)

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Image Feature

Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
Capacity
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
Convenience
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
Cooling
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Counter Depth No
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 29.5"
Depth without Handles 33.75"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
Energy
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
Freezer
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231805179
Materials and Finishes
All Available Colors Stainless Steel
Contour Door Yes
Surface Smooth
Refrigerator
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
Summary
Display Type Internal Membrane / Green LED
Water & Ice System
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

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* Documents require Adobe Reader.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.3 out of 5

56% of reviewers recommend this product.

1 Stars

Never again will buy lg they cost too much money t

Mad61 11/24/2024

I brought this refrigerator in two year it broke down
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Good for 4 years now.

TomTom888 11/19/2024

I have had this for four years now. It has been perfect. This one I got from Lowes during pandemic. It came all dented but I accepted it anyway because during the shortages I took what I could get. Fingers crossed it lasts for many more years. It is simple so not much to go wrong. Hopefully the compressor in here keeps chugging along I have heard there are issues but not sure whether this model has the issues other LG models used to have. Mine has not so had any problems far. Quietest fridge I have ever had still audible though and a little louder than when it was new. Strange gloop gloop noises when it is not running but supposedly a normal sound. Incredibly efficient hardly touches my electric bill.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

crazy one 11/4/2024

Excellent size for my top freezer refrigerator not too large not too small fits perfectly in my kitchen. It has enough storage inside the refrigerator and a perfect size freezer. The color matches my other appliances but even if it didnt still it blends in with the kitchen faucet and the stoves vent. The price was reasonable which is very important especially these days. All all Im very happy with my Top Freezer Refrigerator. Sincerely Margo Lazar
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Frank Peduto 11/1/2024

I am pleased with the refrigerator I purchased from Sams club in September. The ordering and delivery went very well. I was NOT pleased with my lack of success in obtaining the second your free warranty. Ive been trying since September for someone to help me nut customer service didnt seem to know what I was talking about. This will cause me to NOT recommend LG to anyone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Nice Company. Lemon Fridge.

Bib Bim Bob 10/27/2024

It has failed 2X or 3X. Works fine at the moment. Paying for spoiled groceries was generous touch.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Horrible product.

Kdale 10/25/2024

Do not buy this refrigerator The shelves disintegrated and broke completely out of it. I contacted them they sent me more and guess what within a month those ones broke too I tried to contact them again and they ignored me. The fridge was under a year old.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Horrible

top refrigerator 10/24/2024

The refrigerator and freezer stop working in less than 1 year.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Basic no frills refrigerator

Mary2181 10/18/2024

Basic fridge with no bells and whistles. I only bought it because it was the only available product that fit into the space in my kitchen. I dont like a top freezer but it will do.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

New Fridge

Randy from Denver 10/18/2024

Needed a new fridge and this one fit the bill perfect size for my kitchen Looks great and and is very quiet
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Buyer Beware

NotHappy2024 10/18/2024

Do not buy this refrigerator if you want to install an ice maker. Ice maker did not fit and LG customer service is horrendous to say the least. After multiple calls and trips to the store the store agreed to return the product outside of the return window. If the store wasnt willing to return I would be stuck with a refrigerator that didnt meet my needs.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Adequate refrigerator

MaryKUtah 10/15/2024

Top freezer appliances are not my favorite but this was the only option In a small space. This is a very simple refrigerator with few highlights. The freezer section is simply a box so it gets pretty disorganized. The refrigerator section has the bare minimum two drawers at the bottom a place to put butter and that is about it. I prefer side-by-side or bottom bottom freezer units but there was nothing available at the time we purchased this refrigerator because of the limited space in our kitchen.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Super Quiet

RAS14 10/14/2024

I bought this refrigerator almost a month ago now and it has been a top shelf purchase. It had a great deal of shelf space and is super quiet compared to my old refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Zhonghe Xu 10/10/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Worst Refrigerator Ive Ever Owned

griswold82 10/10/2024

Ive owned this refrigerator since June and it hasnt worked at all since purchasing. Home Depot sent a repairman who told me to keep the door shut. Once the home depot warranty ran out LG has dispatched multiple repairmen who have replaced multiple parts and it still doesnt work. I do not recommend this product. If it werent for the 1980s fridge in our garage wed be starving.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great feature

Lau00f01 10/6/2024

I am happy with the refrigerator. Works good and cold
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great but...

LTC20S 10/4/2024

I bought this refrigerator about 2 months ago and overall I liked it but we are unable to use the ice maker because the item is not available at Best Buy nor the manufacturer.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Perfect Temps

RobKY59 9/26/2024

Weve had this for two weeks and it is great. The Freezer is about 5 below zero and the refrigerator is about 36 degrees.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Refrigerator Excellent / Customer Service Terrible

JCP123 9/23/2024

For the first 2 years the refrigerator has been excellent. It has performed well and Ive been very satisfied with it. However in early September of 2024 the fan in the freezer failed. My experience from that point forward has been miserable. Its best described in the words of my 9/22 email to LG Customer Service: FOLLOWUP ON: Message from LG Electronics ID: 3374544 Hello On 9/11/24 I contacted LG Customer Service by phone to determine if the problem Im having with my LG refrigerator is covered by the warranty. At the time I was asked to send pictures of the sticker label PLUS the green lights in the back of the refrigerator compartment. NOTE - The 2nd item was a verbal request from the customer service rep and is not referenced in the LG email which initiated this thread. I emailed the requested pictures on 9/14/24 and have not heard anything since then. The details are as follows: MODEL # - LTCS20020S SERIAL # - 202MRHR0S017 DELIVERY DATE - 3/16/2022 DESCRIPTION OF PROBLEM - The fan which seems to be located behind the vents in the back of the freezer became increasingly noisy and then failed altogether. . DIAGNOSIS OF PROBLEM - Unknown. The service techs whom I contacted refuse to work on LG refrigerators. But more importantly I need to understand the warranty status before I schedule a service appointment. IMPORTANT QUESTION - Can you identify an LG-certified technician near US zipcode 01571? Please respond ASAP as living with a marginally functional refrigerator is becoming increasingly difficult. Thank You
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Poor quality and poor customer service

baililynn 9/11/2024

Purchased this refrigerator from Costco.com in February. By July it stopped cooling. I have a two-year manufacturer warranty with the unit. I have contacted LG 5 different times and had 5 different technicians come out to inspect the fridge without any success. They refuse to replace the unit or reimburse for any spoiled foods. This is the worst customer service I have received in years and the last time I will be purchasing an LG product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

I love my new Fridge

Shari Ellis 9/9/2024

I really like my new Fridge. It has a lot space and it keeps everything nice and cold. The outside is really nice. I have never had a nicer Refridgerator. So happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

LG 20.2 cu.ft. Refrigerator Is Excellent

Miguel Review 9/7/2024

I purchased my new LG 20.2 cu.ft. freezer-refrigerator 3 weeks ago and am very happy with it because it works great as expected totally much better than my old refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Caveat Emptor

Atticus_Finch 9/4/2024

Had this brand new fridge for about 3 months. Freezer door is not held closed by magnets or latch and will pop open when the lower door is closed air pressure?. Sometimes it remains open just slightly but not enough to be apparent. Left my place for two days and upon return nearly all items in the freezer had thawed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Nonfunctioning unit Want a refund.

ziem 8/31/2024

The freezer barely gets cool certainly does not freeze. I have called LG customer service and send texts multiple times since 8/14/24. LG has no one to service this unit yet will not refund or exchange this nonfunctional unit. This is wrong They have my $$ I have a nonfunctioning unit. I want my $$ back
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Regret my purchase

ziem 8/26/2024

Delivered August 5th. Nonfunctional freezer. Have been requesting service since August 14th. Still no response or service date.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Repair quick and easy

JordanRom 8/15/2024

Broke after a year but was satisfy with the free repair.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Stylish No Frills Stainless Steel Unit.

DJP9 8/13/2024

We purchased this model since we were looking for a stylish no frill ice maker instant water unit with a stainless steel finish with the freezer on top and refrigerator on the bottom. This unit was the perfect choice. Lots of space within both compartments and lots of LED lighting. It worked fine for 2.5 years and unfortunately the fan motor blew and unit was not cooling properly. I call LG warranty serried center and they quickly scheduled a service call with a local service. The service was quickly in touch with us and they arrived two days later with the replacement part. Installation was was quick and unit is back to full service. Were very happy with this unit and the service we received from LG.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Faulty from the start. Dont buy it

Cupertino 8/12/2024

Bought this fridge Sept 22. I heard humming noise from the first day. Called multiple times and finally LG came and said there is no issue. Now its almost two years and the noise gotten so much worse. However its past warranty. So after 10 calls and many waits and frustrations I was told to get a tech to come LG put a hold of $458 to come. The cost is ridiculous and not even worth the fridge by now.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG hdhdhsh 8/8/2024

Bought it july 2 ...still waiting for service man to fix it... it NEVER WORKED . First time plugged it in after delivery and nothing Customer service is awful again a month and one payment in and still NO WORKING APPLIANCE
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Asset to my kitchen

Lilli23 8/7/2024

I really like this refrigerator. It is very stylish and the inner space is perfect for my needs.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG the best I have ever had.

chrislind33 8/5/2024

So many years since I bought a new refrigerator. So quiet. Keeps the proper temperature constantly. Looks so good in the kitchen. Love the glass shelves no more wire shelves. Exactly what a refrigerator should be in every way..
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

No customer service or help with issue.

LakenR 8/5/2024

New refrigerator and pops the GFI outlet in newer house.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Roomingness lots of room

Greth 8/5/2024

Im hoping this last longer than my frigidaire refrigerator. Had problems many times of not cooling. Four times with the freezer part and the last time the fridge. Only this a year and a half. Do they know you much money of food I had to throw away. They said the freezer was to full. I never blocked the vents inside. Im hoping I have a great experience with LG. I never owned anything from them.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Nice Fridge

Nikki2025 8/3/2024

I feel like the refrigerator itself works pretty well but then the temperature controls seem to be all over the place you move it a little bit too far over to the left and it freezes too far to the right and it doesnt stay cold at all.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

First door makes Loud sound

Eva duarte 8/1/2024

I bought the refrigerator three weeks ago and the door makes a weird sound went is open .
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Best fridge and freezer we have ever owned

The LB family 7/31/2024

We bought our LG refrigerator freezer about a year ago and are very impresser with its performance every day.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

VERY Disappointed

Ayman Fakhoury 7/30/2024

This by far is the worst refrigerator I bought. Im already going on my third compressor and its only 2 years old. The customer service has been a nightmare to deal with. I was assured and apologized to every time I spoke with a new rep and I was assured my repair would be followed up on and completed. They deal with partners that are not reliable. Ive been out a refrigerator since May 2024 and Im at the end of July with out a resolution. Shame on LG for the sub par customer service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Good cold weak shelves

Nay27 7/23/2024

When I first got it it kept tripping my plug. Customer service thought my plug was the problem but the tech called me and was SOOOO helpful. He let me know that they actually needed to update software and CS wouldnt know that only the techs who actually see the products know from experience. He saved me a fortune. My other problem after that is now after 2 year all the shelves are breaking. The plastic is mildly strong but cant handle this house of 9 food bill. Now I have to figure out how to get shelves that arent over $100 each because I need every shelf replaced. Other than these 2 problems. Its goodfor my small apartment. My door is smaller than average amd this was able to be squeezed in
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor Quality

Scott4321567 7/23/2024

Middle shelf plastic trim literally cracked soon after purchase making the shelf unusable. Lowes refused to replace and manufacturers customer service has never returned my call.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

bmazz731 7/22/2024

This product is terrible. Avoid it like the plague. Lost food 4+ times had 3 warranty repairs within four months until LG finally issued a credit for my lemon.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Annoyingly chintzy

elnb 7/21/2024

Fridge is ok. We knew it was simple. And we knew we would have to reverse the doors. But LG with this model has made it impossible. I followed the manual carefully. There are only two levelers a surprise to the customer service guy and one of them is attached to the lower hinge. After emptying the freezer/fridge taking both doors off and arriving at the bottom right hinge I discovered LG has attached the leveler to the bottom hinge. So if I moved it to the other side the fridge would topple. It looks like the leveler on the left side is glued on. Some documentation says there are two bolts but there are not. So to save a few extra pennies LG has made it impossible to change the door swing without major redo. I guess tipping the fridge up ungluing and gluing?? Customer service was useless and only said we needed to hire someone. Really? For a $650 fridge?
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Their refrigerator is a piece of garbage.

Marian Z 7/20/2024

I bought this refrigerator 1 1/2 years ago. It stopped working. It took 2 weeks for LG to send a repairman - they cancelled two appointments. The repairman told me that LG was having a lot of problems with the freezer fan which is what he said was wrong with my refrigerator. LG charged me $478 to fix it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great look

Row row 7/19/2024

Refrigerator seems to be working well. Its a smooth finish and clean look. Has plenty of space for a household.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

A very good looking functional refrigerator

Shen Tseng 7/13/2024

I bought this top freezer refrigerator based on reviews and prices. Both freezer compartment and refrigerator work perfectly. This top freezer model costs much less than bottom freezers that I reviewed. It offers really good value. I am very happy with the purchase. I am also very happy with the Home Depot delivery service which is timely and efficient.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Good Refrigerator for the price.

Phyllis G 7/12/2024

First time I purchased an LG kitchen appliance and I really. As l have a small kitchen now I was afraid it would not fit in the space allotted for it. It fits great. Has been working great since I bought it. Especially like the vegetable drawers and that it is energy star rated. Would definitely recommend to friends.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome refrigerator

Bernie61 7/7/2024

I really like my new refrigerator. It is larger than my past one which I had for about 20+ years. The only drawback is that it does not have a food crisper for bacon and other deli meats or cheeses. But I am truly happy with my selection
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Good Features

CC94 7/5/2024

I am very happy with the refrigerator. Thanks for making a good product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great fridge

Fridge24 7/5/2024

Perfect size for our family. It runs super quiet and was easy to set up. Stainless steel front does scratch very easy but so far super happy with this fridge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Samwilson 7/4/2024

I brought this fridge sept. 19 2023 i love itvery good unit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Take too long and rude techs

Beabigirl 7/1/2024

Ive had it less than a year Ive had 2 techs at my home the first one came and right way and didnt fix the problem so we lost a lot of food because it wasnt freezing. The second took much longer to come out for the same problem and he was very rude and left the part box out in front on the instead of disposing it. My moms 86 and she cant afford to loose groceries like that overall the techs service is unprofessional and unpleasant. The phone customer service is great
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Horrible shelves

Big Mike 613 6/30/2024

It still functions but EVERY shelf has had to be replaced. Some shelves more than once
Originally posted on lg.com

No, I do not recommend this product

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Value