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LG - 28 cu.ft 3 Door French Door, Standard Depth, Ice and Water with Single Ice Maker

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3.7 | 220 Reviews

28 cu.ft 3 Door French Door, Standard Depth, Ice and Water with Single Ice Maker

Name: 28 cu.ft 3 Door French Door, Standard Depth, Ice and Water with Single Ice Maker
Brand: LG
Price: -1.0 USD
Availability: InStock
Rating: 3.7 (220 reviews)

LG LRFS28XBS

Available in 2 Color(s)

Black Stainless Steel
LRFS28XBD

Stainless Steel
LRFS28XBS

Features

28 cu.ft. Large Capacity lets you stock up on more of your favorites
Tall Ice & Water Dispenser
SlimSpacePlus Ice System
Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food

Quick Specs

Type: Refrigerator
Style: Freestanding
Has Freezer: Yes
Configuration: French Door Refrigerator
Width: 35.75"
Height: 69.75"
Depth: 36.25"
Energy Star Rated: Yes
Refrigerator Size: 25.5 (cu. ft.)
Fresh Food Capacity: 16.9 (cu. ft.)
Freezer Capacity: 8.6 (cu. ft.)
Icemaker: Yes
Dispenser: Yes
Counter Depth: Yes
Sabbath Mode: Yes
WiFi Connected: No

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Price includes mail-in rebates

Rebate Available See Details

No Extended Warranty

5 Year(s) of Protection Please Call for Warranty Pricing

QTY

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Pricing Disclaimer - While we take every precaution to insure all products and pricing are correct on ur web site, mistakes do occur. Prices and the availability of products and our services are subject to change without notice. See Terms of Service for more information on our policies.

Ultra-Large Capacity

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach

Tall Ice & Water Dispenser®

Finally, an ice & water dispenser that can accommodate just about any container.

More Shelf Space

The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Easy in. Easy out.

Get in and out of the freezer easily with the Smart Pull® Handle.

PrintProof™ Finish

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention.

ThinQ Care

Proactive smart alerts delivered right to your smartphone help you understand your appliance needs, avoid any potential problems, and keep your LG appliance running at its best for years on end.

A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your refrigerator remotely, track energy and filter usage, use with Google or Alexa voice assistants, and more. Learn more.

Door Cooling+

Blasts of cool air reach all areas of the refrigerator-including the door-to help maintain consistent temperatures from top to bottom.

Watch Video

Smart Cooling

Smart Cooling Plus® is designed to monitor and maintain conditions to help keep food fresh.

Ultra-Large Capacity Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach

Tall Ice & Water Dispenser® Finally, an ice & water dispenser that can accommodate just about any container.

More Shelf Space The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Easy in. Easy out. Get in and out of the freezer easily with the Smart Pull® Handle.

PrintProof™ Finish Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention.

ThinQ Care Proactive smart alerts delivered right to your smartphone help you understand your appliance needs, avoid any potential problems, and keep your LG appliance running at its best for years on end.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your refrigerator remotely, track energy and filter usage, use with Google or Alexa voice assistants, and more. Learn more.

Door Cooling+ Blasts of cool air reach all areas of the refrigerator-including the door-to help maintain consistent temperatures from top to bottom.

Smart Cooling Smart Cooling Plus® is designed to monitor and maintain conditions to help keep food fresh.

Features

28 cu.ft. Large Capacity lets you stock up on more of your favorites
Tall Ice & Water Dispenser
SlimSpacePlus Ice System
Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
Smart Pull® Handle assures an easy and smooth open for your freezer everytime
Energy Star Rated

Capacity
Freezer (cu.ft.)	9.3 cu.ft.
Refrigerator (cu.ft.)	18.4 cu.ft.
Total Capacity (cu.ft.)	27.7 cu.ft.
Convenience
ADA Compliant	Yes
Auto Closing Door Hinge	Yes
Child Lock	Yes
Door Alarm	Yes
Sabbath Mode	Yes
Temperature Controls	Electronic/Digital
Cooling
Compressor Type	Smart Inverter
Evaporator	Yes (1)
Multi-Air Flow™ System	Yes
Temperature Sensors	2
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD)	38" x 73" x 39"
Counter Depth	No
Depth (Draw Open Fully without Handle)	55.25"
Depth (to Hinge Cover)	25.38"
Depth (Total with Door Open)	48.63"
Depth with Handles	36.25"
Depth without Door	29.88"
Depth without Handles	33.75"
Dimensions (W case x H top of hinge x D with handles)	35 3/4" x 69 3/4" x 36 1/4"
Height to Top of Case	68.5"
Height to Top of Door Hinge	69.75"
Installation Clearance	Sides 1/8
Standard Depth	Yes
Weight (Unit/Carton)	292 lbs. / 316 lbs.
Width	35.75"
Width (Door Fully Open without Handle)	63.5"
Width (Door Open 90 with Handle)	44.25"
Width (Door Open 90 without Handle)	39.25"
Energy
Energy Consumption (kWh/Year)	726
ENERGY STAR® Qualified	Yes
Freezer
Door Type	Pull Drawer
Drawers	2-Tier Organization
Freezer Handle	SmartPull™ Handle
Freezer Light	Upper (LED Lighting) / Lower (No)
Limited Warranty & UPC
Compressor (Parts & Labor)	5 Years
Parts & Labor	1 Year
Sealed System (Parts & Labor)	5 Years
UPC	195174055243
Materials and Finishes
All Available Colors	PrintProof™ Stainless Steel ,PrintProof™ Stainless Steel,PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Hidden Hinges	Yes
Refrigerator
Crisper Bins	2
No. of Shelves	4 Split (4 Fixed)
Refrigerator Light	Yes
Shelf Construction	Spill Protector™ Tempered Glass
Summary
Display Type	Membrane / White LED
Refrigerator ThinQ® Smart Features
SmartDiagnosis™	Yes
ThinQ® Smart Technology	Yes
wi-fi Enabled	Yes
Water & Ice System
Ice & Water Dispenser	Yes
Ice Storage Capacity (lbs)	2.5 lbs
Water Filter	LT1000P
Water Filtration System	1 Stage

Quick Specs

Appearance
Type: Refrigerator
Style: Freestanding
Has Freezer: Yes
Configuration: French Door Refrigerator
Dimensions
Width: 35.75"
Height: 69.75"
Depth: 36.25"
Features
Energy Star Rated: Yes
Capacity
Refrigerator Size: 25.5 (cu. ft.)
Fresh Food Capacity: 16.9 (cu. ft.)
Freezer Capacity: 8.6 (cu. ft.)
Icemaker: Yes
Dispenser: Yes
Counter Depth: Yes
Extras
Sabbath Mode: Yes
WiFi Connected: No

Energy Guide

Owner's Manual English,Spanish 8,548K 05/07/2025

Get Started with LG ThinQ

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Offer Expires: 4/3/2025 to 12/31/2025 | Must be postmarked by: 2/28/2026

Purchase a qualifying LG product and register it through ThinQ app to extend the original 1 Year LG Limited Manufacturer Warranty to 2 Years at no cost, valued up to $185. Rebate form must be postmarked by 2/28/2026.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

67% of reviewers recommend this product.

Deceptive with only one ice maker

Only a Single Ice Maker 4/26/2025

Very deceptive in the store thought it had 2 ice makers and was told that it did by the sales person. It got delivered and only had one ice maker in the door. Should be clear on the label.
Originally posted on lg.com

No, I do not recommend this product

Trash that wastes your time

Trash and wasted time 4/26/2025

Breaks in under 3 years and refuses to come out to even look at it. Has lied and strung us along for over a month promising technicians who cancel and never reschedule. They void the warranty if you call anyone else but refuse to even come to the house to look at it. Never buy LG
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Poor product

Denver247 3/14/2025

I bought this product 18 months ago and the fan motor is already failing. Giving a 1FE error code. Costco nor LG is standing behind their product extremely disappointed. Will never buy another LG appliance again.
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Freezer fan not operating in less than 18 months

Jamie K 3/14/2025

I purchased this refigerator not even 18 months ago. While I like the fridge itself Im getting an error message that the freezer fan isnt operating properly. Ive done the basic trouble shooting of unplugging it for a few minutes to reboot and reset the error. The error comes back. I also tried thawing the freezer and fridge for 3 days in the event that ice buildup was causing the issue. That didnt work either. So my best guess is the fan motor is no longer working which is ridiculous for a fridge that isnt even 18 months old. Very disappointing. Other than that it was exactly what I needed as someone who lives alone. Not too fancy or complicated.
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

LG REFRIGERATORS ARE BAD

AP Not Happy 2/26/2025

I bought this refrigerator a few years back and within a year the compressor went out. LG came out to replace the compressor and now a few years later my refrigerator is not keeping temperature in both the freezer and refrigerator. Lost $500 worth of good the last time and just went grocery shopping so its about the same loss again. Never buying an LG Refrigerator ever again. It was such a hassle trying to get my refrigerator fixed and even though they said they would cover my cost for the loss of groceries they never did. Really bad customer service and now Im going through the same issues once again.
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

No Freezer ice maker

Rich286 2/8/2025

Purchased a few weeks ago and have been wondering how the freezer ice maker works. Surprise Just because there is a storage bin for freezer ice doesnt mean you have a freezer ice maker. Very misleading. In store I commented to sales person at Lowes how nice the freezer ice maker would be for large crowds in the summer. I understand it is not able to be added. Very unhappy
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

very stylish

mr cool 1/21/2025

very pleased with the purchase functions very well for my family with plenty of room to store everything
Originally posted on lg.com

Yes, I recommend this product

Efficient accessable quiet beautiful

Meisha 1/15/2025

This fridge is beautiful spacious quiethas easy access to all my needs.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

No Parts No customer service

Kurt Perry 1/8/2025

I have owned this product for a bit more than a year. 7 months in the ice maker quit. I went round and round with customer support. I live in an area with no maintenance support. long story short they refused to replace the unit they eventually got a repair deck from another town to drive over and repair it. here we are 3 months later and again the ice make has quit my warranty is either void or almost void and I hired a local company to come out and try to repair it on my dime. different issue this time but LG does not have any online manuals or parts availability. tach tells me I need the main control board two evaporator fans and the control circuit. he cant order these parts because there is no online manual to access. My fridge and freezer are staying cold but I dont have Ice or water. Im getting tired of this.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Bad product

LG unhappy user 1/5/2025

Not happy with LG. My fridge is out of warranty. i paid $399 + tax to get it fixed and issue still exist. Called in on 9/27 technician came on 9/30. called in again 10/1 and technician came on 10/17. i was out of country for 3 weeks in december and there is same problem. i called in again and lg said it is out of 90 day warranty. when issue still exist how can it be out of 90 day period.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Features

Quality

Value

Refrigerator

Lindas refrigerator 12/28/2024

I needed a new refrigerator and I liked this one. I liked the features.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Disappointed

Tim4321 12/26/2024

Our refrigerator has already broke down twice and we have only had it for 11 months. We lost all of our refrigerated food on both occasions which cost us hundreds of dollars each time. I would not recommend buying this product.
Originally posted on lg.com

No, I do not recommend this product

LG is the of reliability and innovation

Mansoor 12/23/2024

I will buy LG product without any hesitation. The refrigerator is one of many LG appliances I own and I love all the features in it.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

The reifgertor At Home

HAROLD MARTIN 12/7/2024

ENJOYING A REFIGERATOR EVERY TIME WE OPEN THE DOORS
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Dead After 1 Year 2 weeks

JRichardz1989 12/7/2024

Purchased this from Lowes with the 5 year protection plan THANK GOD 2 weeks after the 1 year warranty ended I got the error code 1F E for the ice maker fan. Lowes was not able to find anyone to fix it so they replaced it with a brand new one THANK GOD. Now I am trying to find a replacement part so I can get rid of it and LG has been no help what so ever on locating the correct replacement part #. All they want is for me to pay them to fix it by one of their techs. No thank you P.S we are converting our whole kitchen from everything LG to everything from another brand. Never again will I buy LG.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Features

Quality

Value

VERY CHEAP PRODUCT WITH A MAJOR DESIGN FLAW

tlenbro 11/28/2024

One STAR due to deign flaw. I wanted to replace the LG refrigerator that I bought 10 years ago which was a very high quality unit. I sought out the one that closely matched the appearance of that last model. Got it installed and I discover this is a very cheap product. The worst part is the design flaw where the right side door requires extra force to get it to close. Id say 3 to 5 lbs although I do not have a way to measure this. I am returning this refrigerator. Im shocked LG would think anyone would be happy with this design. Were it not of ratios design Id have lived with the overall cheapness but this flaw kills the purchase for me. See the video. WELL SO FAR I SEE NOW WAY TO ADD THE VIDEO UNLES IS WILL HAFE HTAT OPTION AFTER I HIT SUBMIT The question is will I get another LG to go to a different brand. I now question LG given the low quality I see on this unit.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Features

Quality

Value

Great refrigerator

Bobwhite245678 11/18/2024

Great refrigerator well built and stylish too. Lots of usable shelf space inside and a very large freezer compartment. Would definitely buy again if I had the choice
Originally posted on lg.com

Yes, I recommend this product

Love all the features

Ratus 11/17/2024

We had a LG 3 door for 10 years had to leave it when we sold our home so we knew we had to have a new one so we bought a new one for our new home and have really enjoyed it.
Originally posted on lg.com

Yes, I recommend this product

Well built/great value

LQ147 11/15/2024

Well built stylish appliance. Water and ice through the door is a nice feature and it works without dripping. Two small issues one the doors close very firmly and causes the unit to slip backwards the other is that both doors have to be opened to access the cold cut/eggs draw.
Originally posted on lg.com

Yes, I recommend this product

Love everything about this machine

Al loves lg 11/12/2024

Had to replace my samsung this one is a million times betterfrom ease of operation and great functions great...LG is the only appliance I will now buy.. Just bought a lg dishwasher
Originally posted on lg.com

Yes, I recommend this product

Mostly positive.

SAPH 11/7/2024

Everything inside refrigerator is great. Good shelf and bin space. Biggest concern is poor ice production rate...very slow response.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Lots of room

Krt77 11/2/2024

Lots of room for all kinds of food It would be nice to have more shelf position options
Originally posted on lg.com

Yes, I recommend this product

Room room and more room

Keelo57 11/1/2024

Like everything I buy I do my research. LG has a reputation for great electronics. I love how much room this fridge has. We are three adults sharing this refrigerator/freezer. We no longer have problems with room. The door icemaker is not intrusive so it doesnt take up much room. The freezer is huge. All in all Im very glad We bought this refrigerator/freezer. Consumer Reports comes through again. Another great LG product in the house.
Originally posted on lg.com

Yes, I recommend this product

Features

Quality

Value

Needs $500 Repair after 15 months

VGPIT 10/28/2024

I bought this refrigerator 15 months ago I am getting an IFE Error found out that it is going to cost me $500 to repair. This is ridiculous that something that is barely 1 year old needs fixed already. This is my first LG appliance and my last. I DO NOT RECOMMEND My last refrigerator last me 18 years and still worked when I got rid of just replaced do to a kitchen upgrade. This is not an upgrade
Originally posted on lg.com

No, I do not recommend this product

Needed $500 Repair after only 15 Months

VLGPIT 10/28/2024

I bought this refrigerator 15 months ago and got a IFE Error. I contacted LG and they said I needed to have my fan replaced. It is going to cost me $500 for this repair. It will not make ice. This is unacceptable My last refrigerator last me over 18 years I only replaced to upgrade my kitchen. This certainly was no upgrade. I DO NOT RECOMMEND
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Great appliance

Luvtosing 10/19/2024

I love my new fridge. It keeps things so nice and cold. I have lots of room and its very easy to clean. The underneath freezer is so convenient and roomy. Also luv having ice and cold fresh water right at your fingertips
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Refrigerator

Jan80 10/16/2024

I bought this refrigerator several weeks ago. It works well and the ice maker is working well. I would recommend it to anyone
Originally posted on lg.com

Yes, I recommend this product

Large space that fits space well.

KrT2 10/8/2024

We like that the French doors open and close do well. The freezer drawer woods well and has plenty of space. We wish the shelves had more options and coating over the glass top.
Originally posted on lg.com

Yes, I recommend this product

I Brenda Gobble on refrigerator

Bre80 10/8/2024

I bought my refrigerator on July 12 2023 and on August 16 I had to have it fixed it was making a very loud noise. The motor and something else that was on aboard had to be replaced after only a little over a year. The vents on the doors were replaced because they were on recall. I really feel like it should have been replaced went to store next day mgr was in meeting and I havent been able to get back up there. I think the mgr in appliances is very knowledgeable and listened to his customers. I am however very dissatisfied with the quality of the refrigerator anything should last longer than a year. I didnt get the refrigerator I picked out when it was delivered the men said it had a dent had to be returned when they brought the one I have now I questioned that was told that they had upgraded me to a better refrigerator obviously that wasnt the truth Im not even sure if I got a new refrigerator since its has only lasted a little over a year I didnt receive my refrigerator free or at a discounted price I paid full price for it
Originally posted on lg.com

No, I do not recommend this product

Water dispenser temperature

castrolm 10/6/2024

After two days from delivered water dispenser temp decreased to room temp.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

The idea was nice

JjMar 10/4/2024

ThinQ quad purchase. Stove microwave refrigerator and dishwasher 4/2024 The FFE error code on the refrigerator seems to be the #1 design flaw. The dishwasher has the drying failure. After waiting 2weeks with no refrigerator and the loss incurred while under manufacture warranty I can say we would not recommend the products. A handful of their CS team are inept and lie to appease. So many calls for true answers The LG company policy and part of the management want you to just be satisfied they paid for you to get it repaired in their timeframe which doesnt include weekends but the refrigerator doesnt take weekends off now does it. Compensation should be given for loss of products our dairy fruit formula and so on was just wastedbuying ice and coolers and everything else you may have done to just keep some normalcy while waiting for the technicians that they approve. *So In the year 2024*to be told to defrost your fancy freezer for 24 hours so your refrigerator may or may not get cold afterwards is unacceptable . The gas stove is has a great look grill plate yet hard to clean overall. Dandy microwave game system features you gotta figure them out. Again the dishwasher worked properly for 2 months. Use your own caution and always weigh reviews. This huge company didnt want to compensate kindly for our losses. Not everyone has $funds to throw away. The hard to find approved repair technician was a day later than expected and said whats one more day says the guy with a running fridge.pfft
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Bad tasting water

Barry McGuire 10/3/2024

Original purchase was not delivered It was a deferent fridge altogether Had to replace with another fridge because of the plastic tasting water Second fridge was delivered and after a week the same thing bad tasting water After contacting LG and trying everything they recommended with no luck Very disappointed with LG refrigerators.
Originally posted on lg.com

No, I do not recommend this product

Great Room for the Price

Krt77 10/3/2024

We are enjoying our purchase as it gives us lots of room in both the refrigerator and the freezer compartment. The French doors work well and the door ice maker does not seem to interfere with having plenty of inside door room.
Originally posted on lg.com

Yes, I recommend this product

No temperature gauge??

LtDan52 10/1/2024

Biggest complaint is the absence of current actual temperature information for either compartment.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Great fridge not reliable

amwiz 9/29/2024

Lg fridge ice machine stopped working within less than 2 months l.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

LMichelle 9/28/2024

The refrigerator looks great and also works quietly.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Features

Quality

Value

Wendy04 9/20/2024

The bottom ice maker does not work. Not happy. Still trying to get a replacement for ice maker
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Water Ice feature on door work well.

Happ310 9/17/2024

I bought this refrigerator about 2 weeks ago. Very happy with it so far.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Overall nice fridge but...

Alfredo Tool 9/9/2024

Overall liking the fridge so far. Considerations for consumers and opportunities for improvement for LG include: 1. Too much temperature variation throughout cavernous refrigerator section confirmed using thermometers. Needs better distribution of cold air throughout 2. Cold air escapes fast - need to get in and get out. Discovered the need to set both refrigerator and freezer sections down as low they will go to maintain temperatures. 3. One of the refrigerator doors could use a more thoughtful storage compartment/space for small items. Prior fridge had a junk drawer in a door higher shelf that was perfect. 4. Ice compartment on the small size considering the overall size of this fridge. Also an annoying thing we have discovered is the right size of the ice storage compartment must get a little warmer and the ice there tends melt a little then clump together and wont drop when distributing ice cubes from the external door. Requires going into the ice compartment door every few days if we think about it and break up the ice which commonly causes us to scrape our hand knuckles on the tight space in the process.
Originally posted on lg.com

Yes, I recommend this product

Features

Quality

Value

Great warranty service

Prbmail 9/6/2024

I bought this refrigerator a year ago. The ice machine stopped working but getting the warranty replacement was seamless
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Best frig yet.

Cam91 9/5/2024

I bought this LG frig a couple of months ago. Love it. Great space. Easy to clean. Only one problem the left frif door does not close by itself we have to close it manually to be sure its closed shut.
Originally posted on lg.com

Yes, I recommend this product

do not buy

Skells 9/5/2024

original model broke one year after purchase. Replaced with new unit which broke after 10 months.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Need wine storage shelf

Loretta L 8/29/2024

Needs a narrow adjustable height shelf for wine bottles.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Features

Quality

Value

Geometry 8/24/2024

First one came damaged and had to return. This one is not 1 year old and leaking inside. Terrible customer service. Has taken a month to get approval for part from LG. No LG techs available.
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Never again

Rev Mike Almond 8/23/2024

I have had the French door refrigerator around 6 months now it has been nothing but trouble so far I have lost food 2 times now first time it quit cooling because they said it was not defrosting they told me to clean everything out of refrigerator and leave the doors open with power off lost over 300. In food this time second time cooling fan started sounding like airplane running called LG and was 9 days before a repair tec got there replaced fan back running and now got a vibration in back of refrigerator dealing with LG on warranty work has been a nightmare I hear the same reading of questions everytime when have trouble will never buy another LG PRODUCT AGAIN
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Google LG class Action

Lifesucks187 8/21/2024

Dead fridge. Do not buy LG. Was in warranty and they refused to pay the repair shop to come look at it. Compressor died they did nothing had to buy a new fridge. Plus the fact they are on their SECOND class action lawsuit should make you think twice.
Originally posted on lg.com

No, I do not recommend this product

Features

Quality

Value

Beautiful in the location in the Kitchen

refer Happy 8/21/2024

I purchased this refrigerator 4 months ago and just love the size of it and it fit in the kitchen just fine.
Originally posted on lg.com

Yes, I recommend this product

Incentivized Review

Great features-doesnt work well

Cheryl H in GA 8/19/2024

Lowes delivered refrigerator with severe damage on back-delivery team hid damage. LG repair techs have been out 2x and temp still above 40. I really like the design of the refrigerator-very disappointed with lack of support.
Originally posted on lg.com

No, I do not recommend this product

Incentivized Review

Dont BUY LG Products They are UNRELIABLE.

SLWI 8/15/2024

I really wish we had the choice to give ZERO stars The technician from US Appliance finally made it out to my house AFTER SUPPOSEDLY being told what the ERROR code on my refrigerator was but yet his house call only lasted 15 minutes with telling me that he would need to order the part which would take 2 days AND THEN another WEEK to reschedule another visit to install said part I HAVE LOST HUNDREDS of DOLLARS losing Absolutely EVERYTHING in my refrigerator which is LESS THAN 1 YEARs OLD People BEWARE DO NOT BUY ANYTHING that is LG Brand They wont reimburse you for lost food unless you have purchased their premium warranty which is absolutely crap.
Originally posted on lg.com

No, I do not recommend this product

Awful Refrigerator and worse service

Tanya R 8/14/2024

I bought this refrigerator in November of 2023 by June 2024 so less than 8 months old it quit cooling. Contacted LG went through all of the trouble shooting steps unplug the fridge for 24 hours and lots of other steps spoke with several people through the live chat and on the phone. It took a 4 days to get LG to agree to get someone to come look at it and fix the problem. It took another week for the Service repair to get to my home. They replaced a part on the fridge and told me to to unplug the refrigerator and allow it to thaw out for another 48 hours. I did what I was told to do and the refrigerator worked for about two more weeks and then the same issue started reoccurring. Contacted Lg again about the issue and was told to unplug the refrigerator for 16 hours. I unplugged the refrigerator for 16 hours plugged it back in and it still was not cooling correctly. Contacted LG to let them know. They told me that a service agent would be in contact with me. The service agent contacted me however they were extremely rude to me told me that I just needed to unplug my refrigerator for another 48 hours and it would fix the problem. I explained to her that I had already unplugged it once and that the repair was only two weeks old. There has to be something else going on and it needs to be looked at the service center refused to come look at the situation then quit answering my phone calls and text messages. Contacted Lg With no success. I have been waiting now for over a month for them to come and fix my refrigerator. It is still not cooling correctly. At one point I was told that a different service company would come out however they have never showed up or contacted me in anyway. I would not recommend LG to anyone. I paid $2000 for a refrigerator that clearly has an issue and is not a year old but LG continues to ignore me. If LG is willing to reach out to me and correct the situation I will be happy to retract this review.
Originally posted on lg.com

No, I do not recommend this product

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