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3.2 | 417 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LMXS28626S

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • PrintProof™ Finish
  • Door Cooling+

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

One Size Fills All.

From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

One Size Fills All. From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • PrintProof™ Finish
  • Door Cooling+
  • 2 Freezer Drawers for Maximum Organization
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with ThinQ Care
CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 311 lbs./ 335lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light Premium LED
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794787
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type French 4-Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,194K 02/24/2024

Owner's Manual Spanish 11,216K 02/24/2024

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 2/29/2024 to 5/1/2024 Must be postmarked by: 7/30/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 7/30/2024.

Poster Image

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.2 out of 5

49% of reviewers recommend this product.

1 Stars

nothing is great ice machine is the worst

robsmjr 4/10/2024

I biught this unit 2 years ago and now it needs a new compressor I am very disappointed in your product
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Excellent Design but not a durable product

Aijaz 4/7/2024

Very intelligently desiged refrigerator and we really loved this model but quality is the real issue with LG products so it lasted only 4 years. LG Technician declared it irreparable as gas referigerant leaked somewher inside the body. So very carefully used refrigerator died in 4 years. LGs Customer Service is good and they offered me Store Credit to buy a new product in less price.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

LG refrigerator

Len Jay 4/2/2024

Overall functionality and performance of the refrigerator has been good. I have had 2 issues however. One with retractable shelf did not lock in place properly and upon contacting L. G they promptly sent a replacement shelf to me which now works. The second issue is continuing with the water dispenser leaking water and also leaving leaving a white dust residue all over the bottom of the dispenser. LG did send a repair person over who said nothing is wrong and left with no action taken. This continues to be a problem even after changing the water filter and removing the ice in the bin. My last refrigerator was a calvinator 27 years old and never leaked water from the dispenser. Dont know why this continues to happen but its very frustrating.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Compressor failure in 4 yrs

Matt C 808 3/29/2024

Bought in May 2020 during Covid so not many choices out there as our Kitchen-Aid fridge died at the worst time. This LG fridge died on us now 2 weeks ago. I was finally able to get a certified LG repair contractor that LG support gave. The compressor had died. Its only 4 yrs old not in a dirty environment no leaks no excessive opening/closing of the doors/freezer. Even the repair person said LG compressors are no good. Not to mention Ive been out of a fridge for nearly 2 weeks repair person couldnt come till this past Wednesday just to diagnose the issue and said its at least another 2 weeks for parts and Id have to wait until the parts come in to get scheduled to replace at least 4 hr job will not be buying LG again AND not trusting Consumer Reports.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

good features large amount of storage space

WHR62 3/26/2024

a great well priced replacement for our prior refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

So much space

Stacyrei 3/26/2024

This fridge takes up the same amount of room as my last one but somehow has so much more space inside. I am amazed.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Repair Experience

Big1rv 3/25/2024

Great experience. Tech was great replaced the parts and all is well. Two thumbs up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best Feature - 2 drawer freezer

Little Bob 3/25/2024

I bought this June 2023 and we are well satisfied with it. Especially like the two freezer drawers and themeat tray in the refrigerator section. Havent had any problems. Would purchase again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dont buy LG fridge. Dud

Madkel 3/24/2024

Weve had this refrigerator for 3 yrs now. After 1 1/2 years the motherboard went out and thankfully we had bought it at Costco so we were able to get the motherboard replaced. LG only has a 1 yr warranty Costco extends that to 2. Otherwise our new fridge would be useless. Now at 3 yrs the fridge is only cooling to 58. LG once again is no help because we dont still have the receipt. Its the same serial# and info as before. Costco cant reprint a receipt 3 years old. A brand new fridge useless after 3 years and LG offers no help. We spent 2800 on it. Will never buy LG again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

DONT BUY THIS REFRIGERATOR

Marv123 3/23/2024

We have had this refrigerator for slightly more than six years and until last month I would have given it 5 stars BUT last month it stopped creating the cold temperature that it had for all the time since it was purchased. We called in a repair service who informed us that the compressor had died for just under $2000 for parts and labor the refrigerator is now operating again. We researched the problem and found that there are a raft of law suits against LG related to the short life of their highly touted linear compressor. We are still trying to get reimbursed for the compressor which had a 10-yeat replacement warranty. BUT the labor is not included after the first five years so we will end up having a significant out-of-pocket expense. AND to add insult to injury once LG agrees to reimburse us there is a several month wait for the check
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

GREAT LOOKING AND FUNCTIONAL

DODE55 3/23/2024

I purchase this amazing looking unit and took it 125 miles to home. Had to remove the door handles to get it into the kitchen. The unit looked super nice and we hooked it up.. After 30 minutes we found that it was not cooling? We reviewed all the connections including the water line and found that the unit was not cooling. We left the refrigerator plugged in for another 24 hours and still no cooling. We then called the repair man and he showed up verifying that the unit had a defective evaporator and condensor. We ordered the parts which arrived yesterday and are in hopes that the repair man can install them on Tuesday next week. No matter the problems we believe we bought the right refrigerator and we are excited to get it running as we so badly need all the features on this gorgeous unit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Quality

 
5 Stars

New refrigerator

CMFerr 3/20/2024

This is proven to be a great product and far superior to our last refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

It was great while it worked

GT1956 3/18/2024

It was great while it worked but it only lasted 6 years before requiring a very expensive repair so we got rid of it. Also in that 6 year period the ice maker failed and that cost me a couple hundred bucks for a new unit which I replaced myself.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

I can not recommend LG Refrigerators.

GregT02 3/13/2024

I no longer have this refrigerator. As of 3/11/2024 in the 6th year I had to replace it. It failed recently to come back on after a planned power outage on my street of 12 hours or so. The fridge actually turned back on but failed to cool. I called LG support who were easy to reach and did their best to be helpful but it was clear to them that this unit had failed in its 6th year and would need an expensive repair. Also the Ice Maker failed in the 2nd year and I had to replace it and the Ice Maker was expensive. Lastly the genuine LG water filters are ridiculously expensive.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Upgraded features

Marty carol 3/13/2024

I was not happy with the service I had a warped drawer. Service tech tried to shave off bottom of drawer. Said he was going to order new drawer. After several calls drawer was deliver and works beautifully.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Nice fridge. Not build to last

dblaron 3/13/2024

I bought our fridge 4 years ago and the compressor system already failed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Good Capacity and Features. Ice maker just ok

RakClk 2020 3/12/2024

Bought 4 years ago and very happy with the capacity
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Okay with issues

derekmswanson 3/12/2024

We purchased this fridge from Best Buy last summer and so far its been pretty finicky. Overall it keeps our food fresh and provides ice/water but a couple of things that have gone wrong. First the flap inside the door does not close which creates a a gap between the doors letting air out. Second the ice water dispenser can get stuck while dispensing leading to overflowing water or ice. Not deal breakers but a headache as the unit is not even 1 your old.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Inverter Compressor issue.

rk25 3/11/2024

The fridge has good features that we need. However the compressor is less than desirable. It was replaced 3 times by LG technician and LG authorized technicians. The Inverter Compressor technology is the issue. For my situation it was not able to be fixed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Pretty but disappointing

H239 3/10/2024

I bought this refrigerator 6 years ago and one day it just died Did not expect this. Purchased the extended warranty and it was 2 years later. Pretty refrigerator but not reliable.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Buyers Remorse after 3 years

PLRy 3/10/2024

Purchased this refrigerator in 2020 wish I hadnt. Only writing this review now because we are remodeling our kitchen and I am struggling to accept that I shouldnt replace a $3000 refrigerator after only 3 years just because of design/usability but I dislike this model that much that I am strongly considering it. : Why? Visual display is NOT user friendly. Not even just not user friendly but I would consider it a major design flaw. We have to help guests select which button is ice vs. water because they cant see the panel. It is black print on stainless and doesnt light up. Our guests have to turn their cell phone light on to see the options not to mention bend down to look at it too. Not an easy feat for my 86-year-old father. *You could easily see the display under the fluorescent lights at the store. Not in regular household kitchen lighting and we have 3 canned lights + 3 pendant lights that provide plenty of light in the space where the fridge is place. The icemaker for two reasons: 1 --- It does not produce enough ice when you need ice for anything other than everyday use and even then not enough if you have kids in sports who need to fill water bottles or have injuries and need ice packs. 2 --- The icemaker in the door design does not work as advertised. It does not keep the ice cold enough to prevent it from clumping and therefore not coming out of the door dispenser the way it is intended. In fact I dislike this fridge so much that I talked a young couple we saw looking at it at an appliance store yesterday out of buying it for this reason. And no we do not stand in front of our fridge with the doors open for long periods of time. It is just my husband and I in the house. I even moved all of the items that we frequently pull out of the fridge to the shelves on the other side so we arent opening the icemaker side door as often and the ice still clumps together. Positive features? Capacity - both fridge and freezer compartments hold a lot. I would suggest purchasing organizers to keep you from losing food in the back of the fridge or bottom of a freezer drawer it holds that much stuff. Cleaning/Look - it is easy to clean the outside and the inside shelves/drawers can be removed and cleaned generally doesnt smudge and is a nice-looking refrigerator.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Cool features flawed design

sfandrews 3/8/2024

Overall the refrigerator works fine. I particularly like the double freezer drawers makes it a snap to find things. I wish the French doors had the auto close feature that the freezer doors do. Unfortunately I believe the in-door ice maker to be a major design flaw and I wish that I had researched a bit better. The unit is tiny as you might expect but the main issue is keeping the ice cold. In our case the dispenser door gradually had ice buildup around it so it wouldnt close all the way. This resulted in the in all kinds of issues and required frequently having to chip the ice out of the chute. The final straw was the ice tray breaking in half. LG requires you to replace the entire icemaker in order to replace the tray a $200+ part to replace a $10 one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

L g refrigerator review

Len Jay 3/8/2024

I have had this refrigerator for a little less than a year now and I am generally happy with it. Very spacious inside very well organized plenty of room in the freezer.Two drawers worth and overall performs very well and is very quiet running. 2 problems have surfaced.However the movable shelf to allow taller items.He has trouble locking into place and easily slides back.I had to call l g in a center replacement shelf which seems to be better. In addition the outside water and ice dispenser seems to leak from time to time and I was told this is something that I would just have to live with as it was functioning properly according to the technician.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

COMPRESSOR REPLACED

LUIS JR 3/8/2024

PURCHASED OUR LG FRIDGE IN 2020 AND EVERYTHING WORKING WELL UNTILL LAST MONTH THE COMPRESSOR WENT OUT AND GLAD IT WAS REPLACED UNDER LG WARRANTY. REPAIR MAN WAS GOOD AND QUICK WITH THE REPAIRS
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

great features

lala1234 3/8/2024

I bought this a week ago and am super satisfied with the product
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

great features

lalal25 3/7/2024

im happy with the product and super satisfied with it
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Look Elsewhere

VickiZ 3/5/2024

Ive had Nothing but problems with this refrigerator. Ive/water tastes terrible even after installing new filter and running at least 50 gallons through. LGs response was I need to hire a plumber. The freezer doors are Very hard to open almost feels like theres something holding it closed. The door wont stay in an open position almost feels like theres a magnet pulling it closed. Ice melts together in the bin. You have to open the bin door to shake it apart. I cant get connected to Wi-Fi no matter what I do. We previously had an LG and were happy with it for almost 15 years. This new one is an absolute Lemon and LG wont do a dang thing. Ive let everyone know our issue with it. I Absolutely do Not recommend this fridge.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Mixed feelings

Babby1011 3/5/2024

The fridge is sleek and clean but the fans have already had to be replaced and it periodically has cooling issues. The freezer is slightly smaller than you would think too
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Not happy

Anothersteelmaker 3/3/2024

Not very happy with my 3 year old LG Refrigerator now Icemaker is not dumping and the freezer will not go below 12 degrees .
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great features

LuizaJ 2/28/2024

Spaciuous fridge The only issue so far has been the water filter. I bought 3 filters and none fit. LG sent me a filter and that worked.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Features

Pat 21 2/28/2024

I bough this 9 months ago. Like the features especially the large drawer for meats and cheese. I also like your can put appetizers trays in there after you prepare it. Great feature
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY

hmmmm 2/27/2024

It was dead on arrival brand new. I am on my third repair in less than 5 years.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Efficient and Beautiful

Annie007 2/27/2024

I bought this refrigerator in November 2023 and it works perfectly. A beautiful appliance that runs silently and is spacious enough for all my produce.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Anne04 2/25/2024

I purchased 3 weeks ago and the water still tastes like plastic. I read on line reviews about tightening the water filter one more turn...waiting to see if the problem is solved like everyone says on line. I would encourage you tell your installers this is a problem. Also my door does not automatically shut...I have to push it shut.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Poor quality

Gigi P 2/24/2024

This refrigerator is a little over a year old and already had to fixed fan for ice maker over 300$ out of pocket. Now refrigerator is not staying cool. Of course it is all out of warranty. This is a common issue with LG. Instead of putting any more $$$ into this I am searching for a different brand.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Disappointing reliability. Quit after 7mos

Fridgeless in winter 2/23/2024

We bought our fridge 7 months ago. It has many great features and looks nice. But after 7 months the fridge abruptly started having error messages and now no longer cools anything. It has been 3 weeks and we are still waiting for the repair. Its under warranty but wow . Disappointing
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Great Fridge until it wasnt

Lg Fridge Customer 2/20/2024

Four the first 3.5 years we absolutely loved this refrigerator. Loved the size of the ice cubes and having the extra storage for ice was a major plus. To dump the ice below was super easy as it was simple to detach the ice catcher and dump below. The refrigerator two doors opened wide allowing for easy viewing. Storage was plentiful as well. The reason for the 3 stars was that we had an issue in March of 2023 where our compressor went out. The next issues came in December 2023 when the freon leaked out and stopping the fridge from getting cold and a third issue in Jan 2024. Lg was responsive in sending someone out each time. Because of the 3 issues they just ended up giving us a new refrigerator and $200 towards our food loss.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Fran Poslosky 2/19/2024

Purchased 7 months ago I give 5star review very energy efficient whisper quite only change would be put a light on bottom freezer drawer.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Likely the worst refrigerator design we have ever

Eight refrigerators 2/18/2024

Making ice is NOT a forte of this refrig. There is no way to easily access ice without dispensing it with great noise and variable stopping. The doors and drawers especially vary in how they close or stay open. one doesnt close by itself another closes forcefully. Is it at all possible to regulate each???? The design of the interior drawers makes it difficult to tell which top or bottom is what you grasp to open the drawer. Terrible design.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Clean water

Fridge 0915 2/16/2024

In 8 years it has been repaired 3 times and it just got too expensive to keep it running.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

details

ej2000 2/15/2024

I had this fridge for 5 years the problem its has over freezing the fridge and the damper going out. Not only that you guy should update replacement part online to make easy to replace...
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Carol McCarthy 2/12/2024

Not happy at all the top drawer is hitting something so makes a noise
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Wont last

kme1278 2/12/2024

Five years after I bought the LG 4-door french door frig the compressor went out. It cost me $979.00 to replace it. If thats all they will last I try a different brand next time.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Unsatisfactory results

Rod 57 2/12/2024

When we first purchased our fridge we were extremely happy. Now it does not work. We called the LG repair service and had to wait several days for repair tech. After he left we were told to call back if the problem persisted. it did and I called the repair number but could not get service for 5 or 6 days while our food rotted. The scheduler was rather rude and would not budge on the time schedule. There was a mix up and the tech did not arrive at the schedule time. I called him directly and was told that he received a call telling him that we had canceled and I received an email telling me that the tech had arrived and nobody was home. One of us was home all day the tech said that he had not been here and we have a guard at our condo complex and the guard said that no one had asked for us the tech did show up after hours because he knew that we were going out of town for 3 weeks. He told us to get someone to check the fridge in several days and to unplug it if the same message appeared on the panel. Our daughter had to drive 30 miles to check and found the message and had to unplug the fridge. WE will NEVER BUY another LG product. What can we do to get our fridge working or replaced the repair cost of about $458 and about the food that we lost the cost and time of the trip to our condo and the terrible inconvenience.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Excellent features and great space.

Kbw1 2/10/2024

Very happy with the overall space in the refrigerator. The shelves adjust to fit my needs. The door storage fits wine bottles. This was not the case in my last French door that only lasted 7 years. Love the craft ice. Would hav re been helpful if manual stated you should not put anything in the craft ice tray. That delayed the production of my first batch of ice.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Ripp Off

short24 2/8/2024

I purchase this item in Aug 2018 In Dec 2023 the compressor went out. I was told that a class action law suit was brought against LG because they had rip the customers off.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Anothersteelmaker 2/7/2024

Purchased this LG French door refrigerator just over 3 years ago we are starting to have issues with the icemaker but I think the real issue may be with the compression time will tell.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Pierre27 2/3/2024

I have had this refrigerator about four months and it is a life changer. With a family of 6 it has amazing storage space and helps keep things tidy and organized. A bonus is the built in water system complete with a water filter providing ice and water. With new technologies such as Wi-Fi and printproof finish the LG Smart Refrigerator is the way to go. 10/10 I would recommend to anyone wanting to buy a new refrigerator
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Totally unsatisfactory and abusive treatment.

Bullied 2/3/2024

My repair experience was very disappointing. It took four visits from a serviceman who yelled at me on the first visit. When I requested a different serviceman I was told there was no one. I spent three weeks of hours on the phone with people who barely spoke English no-show appointments and had conflicting information. Im unsure if it is finally fixed due to recurring error codes. An all-around unpleasant experience. I was charged almost $500.00 after the first visit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

The Fridge that never works

Susan Sue 2/2/2024

Bought this 6 years ago and I have spent more money fixing it every year. The worst and most expensive fridge in the world Its always breaking and nobody at LG wants to help. Ive spent 14.5 hours on the phone with LG for the past 2 weeks. They say they will help but they never do or even get back to me. I spent $600 just last month repairing it and now the compressor is shot. There goes another $550 Just not a good company
Originally posted on lg.com

No, I do not recommend this product

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