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3.0 | 113 Reviews

4.2 cu.ft. Smart wi-fi Enabled Compact Front Load Dryer with Dual Inverter HeatPump™ Technology

LG DLHC1455W

Features

  • Generous 4.2 cu.ft. capacity gets the job done, with a compact size and closet depth design
  • Dual Inverter HeatPump™ & Ventless design offers flexible installation and greater energy savings
  • Auto Cleaning Condenser™ flushes away lint for better drying and energy efficiency-automatically
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts

Quick Specs

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading
  • Width: 24"
  • Height: 33.5"
  • Depth: 26.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.2 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: No
  • WiFi Connected: Yes

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Appliance Haul Away

We'll remove your old appliance on delivery of your new one!* *Restrictions on Thermador, Verona or Fisher & Paykel brands, please call for best price.

$30.99

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Eliminate the guesswork with Sensor Dry

A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

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Smooth, Quiet Performance

Designed for quiet operation, run the dryer without interrupting naptime or your favorite show.

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Win the War on Wrinkles

Periodically tumbles dry clothes for up to 3 hours after the cycle is done to help keep wrinkles at bay.

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Generous Capacity that Fits Your Space

At 24" wide, it fits into almost any space. Despite being compact, it's loaded with all the latest.

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A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your dryer remotely, track and download cycles, connect with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues and hazards like clogged dryer ducts. Learn more.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Eliminate the guesswork with Sensor Dry A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

Smooth, Quiet Performance Designed for quiet operation, run the dryer without interrupting naptime or your favorite show.

Win the War on Wrinkles Periodically tumbles dry clothes for up to 3 hours after the cycle is done to help keep wrinkles at bay.

Generous Capacity that Fits Your Space At 24" wide, it fits into almost any space. Despite being compact, it's loaded with all the latest.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your dryer remotely, track and download cycles, connect with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues and hazards like clogged dryer ducts. Learn more.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • Generous 4.2 cu.ft. capacity gets the job done, with a compact size and closet depth design
  • Dual Inverter HeatPump™ & Ventless design offers flexible installation and greater energy savings
  • Auto Cleaning Condenser™ flushes away lint for better drying and energy efficiency-automatically
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts
  • Sensor Dry automatically adjusts drying time -saving energy with less wear and tear on clothes
  • Premium looks with a real tempered glass door designed to last
Dryer Programs
No. of Dryer Programs 14
Dryer Programs CondenserCare, ControlLock, CustomPGM, DrumCare, DrumLight, LessTime, MoreTime, PGMSave, RemoteStart, Signal, wifi, WrinkleCare
Drying Levels Damp Dry, Normal Dry, Very Dry
Dry Modes Energy Saver, Normal
Manual Dry Times More Time/Less Time
Laundry Appliance Capacity
Dryer Capacity 4.2 cu.ft.
Summary
Matching Washer WM1455HWA
Dial-A-Cycle™ Yes
Series LG
Touch Buttons Yes
Type of Display Intelligent Electronic Controls with LED Display
Energy
CEF 640
ENERGY STAR® Certified Yes
Fabric Care Features
Precise Temperature Control with Variable Compressor Yes
Sensor Dry Yes
Laundry Appliance Convenience Features
4 Adjustable Legs Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door Yes
Vent Type Ventless
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
Materials and Finishes
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel
Door / Rim Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Power Source
Dryer Power Source Type Heat Pump
Dryer Electrical Requirements 240V, 30 Amps / 208V, 30 Amps
Ratings CSA Listed
Dimensions
Product (WxHxD) 24" x 33 1/2" x 26 3/8" (60cm x 85cm x 67cm)
Weight (Carton) 134.5 lbs
Weight (Product) 127.9 lbs
Warranty & UPC
Parts and Labor 1 Year
UPC 48231027977

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading

  • Dimensions

  • Width: 24"
  • Height: 33.5"
  • Depth: 26.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.2 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: No
  • WiFi Connected: Yes

LG Buy More Save More Rebate

Offer Expires: 4/3/2025 to 6/17/2025 Must be postmarked by: 8/17/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 8/17/2025.

LG ThinQ Care Warranty Promo

Offer Expires: 4/3/2025 to 12/31/2025 Must be postmarked by: 2/28/2026

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2026.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

49% of reviewers recommend this product.

1 Stars

ATROCIOUS delivery and customer service from LG

Smfrancis 3/8/2025

This is the worst customer service I have ever experienced. Ordered this dryer and matching washer over 6 weeks ago. Delivery was delayed and then the dryer was delivered damaged TWICE. Spent hours and hours and over 12 phone calls trying to simply get a replacement. Still dont have one. Agents tell me conflicting information promise call backs and promo codes but I have received nothing to make this right.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Avoid buying it because it is not a smart dryer

Sibel 3/5/2025

I regret spending $895 on this dryer. Despite being labeled smart its far from it. The dryer overestimates drying time and fails to detect shut off when laundry is dry leading to overheating strange noises and clothes that are over-dried. I contacted LG customer service multiple times but the service was poor. Three different technicians came to my house. First one replaced all the instrument but the issue persists. The next two technician confirmed that the dryer doesnt automatically shut off even when clothes are bone dry. The dryer works as designed. LG Presidential Liaison Tyeshia too confirmed this information. Their excuse? Its a ventless dryer. What do you expect Save your money and avoid calling customer service unless you have endless patience.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Broke so quickly

Donotbuy23 1/16/2025

Broke within three years. There is no world where I would recommend this to anyone.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

WARNING - DO NOT BUY DIRECTLY FROM LG

A_nay 1/14/2025

The information carried on this product listing is inaccurate. When you purchase this unit you will still be missing vital parts needed to install the product. This is contrary to what is listed on the FAQ section below. If you plan on stacking this unit you will need to buy a stacking kit. Additionally hoses are not included. Despite several hours with LG customer support - whose agents are based abroad with limited communication skills - they still could not give accurate information about which parts are needed and where to buy them. They will give you incorrect info since they simply try to work it out themselves based on the manual. As far as I am aware the stacking kit is not available on this website. DO NOT buy the 27 stacking kit they recommend. This will not work. Based on reviews elsewhere this situation has remained unresolved for at least 3 years. Whoever is running LG USA sales clearly does not care. No one responds to emails. You will be on your own. Save your time and go to your local appliance store.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Updating was successful

Emmagine 1/13/2025

I will admit that I was apprehensive to change from a vented dryer to a ventless dryer but I am so glad I did. It is very easy to maneuver and I think that with the savings from not having to clean out my vent annually this dryer will pay for itself is 3 years. It is also quiet compared to my older model. Very very pleased.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

NikLG 1/9/2025

Only have had it for 2 years and its not drying.. It always seemed to dry super slow..now it wont dry at allso we called for repairs they came 2 weeks later now we are being told its a difficult job so they will come back and Hope it works when they come back in 3 more weeks. We asked if we can just exchange it since its a difficult and we were told they dont do that anymore. Dont exchange or make your customers happy anymore??? Ok.. thanks.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Well price upgrade

Emmagine 1/8/2025

So happy with this upgrade Not only is this dryer easy to use i converted to a money-saving ventless.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Ventless easy to install.

Joseph Champion 1/8/2025

I replaced a Beko dryer with an LG. I needed a ventless unit and it was in stock locally.The install was easy and I am confident the LG unit will give me years of reliable service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Faulty mechanisms

ReecyF 1/4/2025

I had it for one week and the close door error message wont turn off. The tech came and said it was a manufacture fault and he needed to order a part. I have no update or estimated time for the repair. Its been over 2 weeks.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

OK dryer good for small spaces

Smith116 12/21/2024

Space limitations required a small W/D. This ventless dryer is working well but is taking some getting used to. Clothes are dryer than they feel initially. Controls are overly complicated. Manual says a dryer rack is available and control panel has a setting for it but apparently this is not true the company doesnt have this part or seem to know anything about it
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

DO not buy at any price.

Thomas Gmeinder 11/27/2024

Defective and stoped in a year. To fix the machine would cost more than I paid for it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Im impressed.

Texas Gran 11/21/2024

Dishwasher cleans well and is sooo quiet. Three adjustable shelves are great for washing an assortment of dishes cooking utensils.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Very dry clothes

Hexamerous2 11/9/2024

I was a little nervous to buy this product after reading some bad reviews saying the clothes did not dry. That has certainly not been my experience. If anything it seems the sensor dry keeps drying after what I feel the clothes are completely dry and I will sometimes stop the dryer and take the clothes out. I have my dryer hooked up so that the water goes down the drain rather than collecting in the reservoir and this is really great. The instructions are very clear on how to install this so that it does go down the drain as there is only one cap that is removed from the bottom of the t-piece on the side of the dryer after disconnecting the tube that goes to the reservoir and placing it on top. I would just say Im very happy and I cant understand the bad reviews but maybe LG made some improvements or I just got lucky. Anyway I really love my dryer. The dryer has the stacking brackets that are used to stack on top of the washing machine. Nothing extra to buy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Avoid ductless dryers from LG

TonyI 10/23/2024

These ductless dryers are not worth it. They are expensive to repair and the technicians I dealt with wanted nothing to do with this. Too much trouble and unreliable.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great Features

Vaughn247 10/16/2024

I purchased the stackable LG washer/ dryer and it is very efficient and works well and looks great
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Dry clothing

Friedrich 10/12/2024

Very nice quiet dryer best dryer we own since we moved to the USA. The clothing comes out dry it takes a bit longer than the old age vent dryers. The dryer is energy star rated no increase in the electric bill quite the opposite. Important one has to empty the water catch drawer after each drying cycle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Loved it

Nancyp22 10/2/2024

I bought this one month today and I am very satisfied. Very quiet cycle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Worst help desk ever

RC in CO 10/2/2024

Although the dryer itself works great. I received it with a broken tab on the door. Dealing with the help desk was a nightmare. They never once returned my calls nor did they find a local service tech to help with the problem. I had to do all the research myself and call the not so local service tech for support.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Made to Last

Cheryl301 9/27/2024

Twelve years ago I remodeled my kitchen and purchased all LG appliances. They are all made to last Last month I decided to update my washer and dryer. I absolutely LOVE my ventless dryer. The clothes dry nearly wrinkle free and towels come out so soft that I dont need fabric softener anymore. Now my iPhone alerts me when the cycle is complete
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Nightmare install

Nightmare install 9/9/2024

First and last LG appliance order. Multiple phone calls with LQ and Lowes. The stacking kit should have been included with the unit. They processed the stacking kit claim and then when I called for an update the order was cancelled due to improper part number. Called again and have to go through the whole process of explaining the stacking kit was not included. Told I needed to order the stacking kit but they couldnt give me the part number. Still waiting on a resolution. Likely returning
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Buyer Beware

Atlanta 9/5/2024

We have had this LG clothes dryer for a little over a year. Have already had two different repair people out to try to get it to dry items. The first repair person got it working again the second one just seemed to give up and said not to use energy saver and maybe that would help. Literally worst piece of equipment ever.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Good washer but Condenser Dryer broke at 4 months

MRPS 8/23/2024

I purchased an LG washer dryer set less than 6 months ago. The washer has worked just great however the ventless/condenser dryer has failed and is inoperable until warranty work is complete. I have been without a dryer for 3 weeks now while the authorized LG warranty service provider orders an entirely new condenser. We noticed that it was heating but that the moisture was building up in the drum and no water was going into the water container at all. Dealing with LG online was frustrating. Meanwhile I wait and use a dryer at the laundromat. I was totally not expecting this from LG.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Love this dryer but consider extend warranty

Woody San Jose 8/22/2024

We bought this dryer with a frontload washer. We were very happy with our purchase for the first 13 months and then the dryer started leaking water. On my first call to LG they said I would need to pay a service fee that was a significant cost. I called back a week later and explained to the rep that its only one-month post warranty. The rep agreed to a complimentary repair. The repair person found a leaky hose and told me to run a load of wet laundry to see if it leaked I did and it leaked. It took me four more calls to LG to get a second visit. They kept telling me someone would call and setup an appointment but it wasnt until my fourth call that they did. The repair person found a second leaking hose. No leaking since the second hose was fixed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Unfortunate Product and Service

Kristen8 8/15/2024

Unfortunately Ive had a very disappointing experience with LG. So much so that I will no longer buy any of their products. They were initially reasonable in that they sent someone out at no charge to try and fix my LG Ventless Dryer 4 months after the warranty was up it was only 1 year and 4 months old although it was not fixed and they have been a broken record since. The warranty dept. made it clear that they must send someone out to try to fix it again or honor their warranty policy.... neither of which theyve done. Ive now read other reviews similar to this and similar problems with the same dryer. I dont understand why they just wont replace it at this point. Theyd prefer to have a very unhappy customer than to replace it. I cannot get a hold of anyone that can do anything about this. Even the Presidents office as they call it... an employee named Bernique didnt stick to their word of getting back to me no later than 8/14/24 with a resolution. Today is the 15th. Im beyond words. Done.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Never again

Roxanne Noyola 8/9/2024

I purchased this set as a gift for my daughter after she had her first baby. I purchased through Best Buy and had 4 service calls through them without ever fixing the problem. I contacted LG directly and finally had a service tech who knew what they were doing and he replaced pretty much everything. That lasted a few months before the noise started again. It can only dry 2-3 bath towels at a time. Far from energy efficient. Ive called customer service again without any resolution. I honestly feel I have a lemon. I cannot recommend this product. Very disappointed in dryer as well as follow up from customer service.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dryer sensor is awful

Busymom12 8/8/2024

If I could rate this a zero star I would. The dryer sensor is garbage. I cant dry a full load properly without it prematurely shutting off. It takes me a whole day to do a load of laundry as a busy working mom. Tried all the troubleshooting I could find on the web. So frustrating.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Dryer

Binno 7/27/2024

We love this dryer So easy to use. No complaints.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Not reliable poor support EXPENSIVE repairs

nolike 7/19/2024

I bought this just over two years ago 2 year warranty for an AirBnB rental that I have. It has not been used much at all and after several complaints that it wouldnt turn on I hired someone to look at it. He gave me an estimate pf $650 and suggested I call LG. I did but they refused to consider its use only the two yr warranty and suggested I get someone else to look at it.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

DO NOT BUY Not worth the price and hassle.

a267 7/17/2024

DO NOT BUY It will stop working properly within a few months. Its a high-maintenance machine and all the agents will say to help is that it may be this because you are not doing that. Others have commented on a manufacturing issue with this machine including condensation in the lint catcher that must be dry to work properly. The price tag high maintenance and lag of help on issues are not worth the price you will pay for your time effort and waste of money.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

LG PERPATRATES FRAUD IS DISHONEST

Lgsf 7/10/2024

IT IS THE WORST PURCHASE I HAVE EVER MADE DRYER NEVER WORKED PROPERLY LG SENT MULTIPLE REPAIR CREWS WHO COULD NOT GET THE NEEDED PART FORM LG PROMISES FROM LG OF 224 TO 48 HOUR RESPONSES WERE NEVER KEPT LG IS A DISHONEST FRAUSTER - -NEVER AGAIN WILL I PURCHASE AN LG PRODUCT
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Worst dryer ever

Ccambron 6/23/2024

This. Is without a doubt the worst dryer I have ever had. I was told by the salesperson at Lowes that it would take longer than a normal dryer to get a load of laundry done and for the first year I had it it was taking about an hour and 1/2 to 2 hours to dry but now it takes about 12 hours. I have the Lowes Protection Plan and called them for help. They sent out an LG repair service 3 times without being able to fix it and have denied my claim. I am going to protest the decision but for now I am stuck with this awful dryer. I have no complaints about the LG washer I bought with it.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

HELPFUL TIP

Jamie W 6/18/2024

TIP: Just want to say to all of those commenting that the dryer stopped drying their clothes and was leaking after 1 month . . . it did the same for me . . . but I know the solution I was at my wits-end and so discouraged I have had a lot of dryer drama over the past 5 years this one was a replacement of a previous lemon different brand/type. As a last resort I deep cleaned the filters and it totally fixed the problem So now about once every week or two I run both lint filters under warm water and spray with a gentle cleanser or Dawn dish soap then I scrub lightly with a toothbrush and rinse thoroughly. Getting rid of the film that builds up even if you clean out the lint after ever load greatly improves the airflow and leaves your clothes DRY Mine are hot to the touch now--just the way I like them And the machine doesnt leak anymore because condensation isnt building up. Try this and see if it fixes the issue with your clothes not drying and water leaking.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Very disappointed

Tracy R 6/17/2024

I purchased this dryer in January 2024. Within one month it was not drying my clothes. The entire inside of the drum was full of moisture. I called LG to come and service it and I was told by the tech that there was no error code and that is what happens to these dryers. I am completely Disappointed and unhappy with this purchase. Now it is too late for me to return it and I need to purchase another dryer. This is a brand new dryer and this is totally unacceptable. This dryer has a one year warranty and nothing at all has been offered to me to exchange this. I am stuck with a dryer that is absolutely useless to me. LG has done nothing to help me with this situation.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Very disappointed

Tracy R 6/17/2024

I bought the Thin Q ventless dryer in January 2024. And I am very unhappy with this purchase. I had only been using it for one month and it was not drying my clothes and the entire drum inside is full of moisture. It is no use to me and I cannot return this item. I am very unhappy with this dryer and now I need to buy another one. And I am not even able to exchange it. I had someone from LG come and take a look at it to service it and I was told that there was no error code and this is what happens with these dryers. This is a brand new dryer and it is not drying any of my clothes and I cant even exchange it. I am so disappointed and unhappy with this outcome. Now I am stuck with this dryer and need to buy another one.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Reliability- not so much

Unhappy Sam 6/15/2024

Its a convenient product but in less than 3 years of use it has become unbalanced and the LG recommended local repair contractors wont come unless we bring it down. Three years is too short to have the idler pulley or guide roller to require a repair.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Bad dryer

Cat69 6/2/2024

I bought the washer/dryer combo and the dryer is ventless. The drying takes forever and I have to restart several times because the laundry is not dry. For example towels are taking 2 1/2 to 3 hrs. The washer is fine but the dryer is terrible and I am looking for a solution
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Ventless Dryer

Dacz 5/31/2024

Purchased this dryer 2 years ago. Worked for two years and quit. Had the 5 year warranty and no one knew how to repair it. Started a claim the first week of May and still trying to get it resolved. Will never purchase this type of dryer nor the extended 5 year warranty. Nothing but back and forth emails and calls and seriously ridiculous conversations. For one example was going to send a tv repair technician to repair our dryer... not a very happy customer at this point.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Ventless......?

dryer24 5/24/2024

We bought this dryer two years ago and also bought the extended warranty. The dryer quit heating. We started the process of getting a repair person out the first part of May. With several emails and a couple of failed appointments a technician came out only to say that there was nothing wrong with the dryer and we needed to clean the condenser which we had done it still would not heat. He said try about 5 more times and left without evening knowing if it would help. It did not Have cleaned the condenser 5 times and the dryer still does not heat. If we would have known that we were not going to be able to get a repair person to help with a repair we would never have purchased this dryer. Finally on May 24 they decided to refund the dryer so we can get a new one.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

If you have 5 hours to wait for a load to dry

Alex212 5/22/2024

Dryer takes forever to dry. Sometimes loads run for five hours without fully drying. Honestly would never buy this again and may have to replace at greater cost because of the lack of transparency on how poorly this model dries clothing or towels.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Absolutely useless

jobe123 5/13/2024

Do not buy. I understand that ventless dryers take longer but the machine no longer can dry a single item left running for 8+ hours. The inside is always damp. We are now forced to dry everything by hanging it up outside. Customer service wants to charge $400 just to send a repair technician to look at the machine that is barely over a year old. We are probably better off buying a brand new dryer from a different brand.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Not good

KTA1 5/10/2024

My dryer runs and runs sometimes for well over an hour. Last week it burned several new shirts.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

YOULL NEVER GET IT

LGNEVEREVERAGAIN 5/6/2024

Avoid LG by any means. Worst company ever. I bought this dryer directly from LG for $1033.88 USD after deliver and extended warranty. Their delivery service has never delivered it. They canceled delivery 3 times without cause the night before. Nearly 3 weeks later I finally gave up trying to work with LG and asked to cancel the whole purchase. Now they are telling me that to get the refund I have to wait for the dryer that I have never seen to be sent back to their main warehouse by their delivery service that never delivers. This could take up to 2 weeks if it ever happens. Then it will take up to 5 business days for the refund to be issued. If you want to put a one thousand dollar charge on your card for five weeks pay interest on it and see nothing for it then by all means buy something from LG. If youd rather not STAY AWAY from this company.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very easy to use

Rhunter89 4/17/2024

Weve had both washer and dryer for about a month and like them very much. Easy to use settings very energy efficient does great on cloths. Weve noticed towels are softer without any softener
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

The future of drying

Gandyman 4/15/2024

Im kind of a gadget guy and understand the heat pump principle - fundamentally this is an inside-out refrigerator with a fan. The manual is lacking in some ways. An example is the moisture sensors...the user is told to keep them clean and how to do this and what to avoid and why but there is NO indication of where they are or what they look like. I had to do some digging on the internet to learn this. There is no indication whether or not the drum will periodically reverse direction during any drying cycle like a former dryer of mine did The nice lady on the chat help line did not know other than the initial drum reversals during the initial startup. *Someone* should know but who? Overall we are satisfied but still unsure of the power consumption compared to the older style external vent electric dryer. Clothes are always warm coming out...sometimes seem humid depending on the cycle. Dont have a smartphone so cannot summon some of the features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Dryer

Review LG 4/14/2024

Works as described. Takes a while to dry but works well
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Never fully dries cltobes

Rara2 4/2/2024

I would not recommend this dryer unless you like your clothes to smell wet. Ive waited 4 hours and used many cycles yet somehow my clothes are still wet. This ai used to dry my clothes almost always fails me and leaves me with stinky clothes. I do not recommend
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Perfect for what I needed

Djkc 3/24/2024

Love it so far enjoying the features still learning little slower than old dryer but so far so good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

LG smart dryers are not smart. Avoid

Frank1952 3/13/2024

I bought this LG ThinQ Clothes Dryer with dual inverter heat pump new from Lowes and nine months later it has completely broken down. A LG factory authorized certified technician identified a major component that failed. He informed us that it should be covered by the warranty b/c its less than a year old. But despite going online to LGs Warranty Dept. and filling out a lengthy form and then talking to LG customer service LG is not responding.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Savings $ with new technology.

LG ThinQ Ventless Dryer 3/10/2024

Learning to love the new technology of the ventless dryer. It is gentle on the fabric and easy on the energy bill.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

The repair will cost $200 more than the new one.

Jerry Webb 2/28/2024

We have always had trouble with the dryer drying clothes. It is one year out of warranty and LG gave me 4 service companies to call and NONE called me back. One given to me was 400 miles away. I have spoken to at least 3 different customer service reps and about the only consistent advise is clean the filter in the back. I will never again buy a ventless dryer. You would think they would last more than a year and LG at least be able to provide a reliable service company.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 

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